Senior Manager leading customer insights and market research at Hyundai and Genesis. Responsible for shaping vehicle and brand strategies through research and consumer insights.
About the role
- Transportation Manager improving customer service and logistics performance at Amcor. Leading logistics operations while ensuring legal compliance and collaboration with various teams.
Responsibilities
- Strengthen customer service by improving logistics performance
- Manage logistics operations, both internal and external
- Management of Business escalations in a structured way giving visibility on issues and actions to the different stakeholders
- Drive the correct discussions during the different service meetings, make sure they are action oriented, efficient and with a fast resolution of the actions defined
- Support BU SC Managers with escalations, new requirements, changing of network, solving the actions under their scope of responsibility
- Support 4PL whenever they require central logistics to drive AFEMEA topics (strike, fire, issue at a site,…) and report/link to Amcor
- In collaboration with procurement, participate to the transport tenders representing Supply Chain within the defined timeline & processes
- Be the link to the sites and drive the post go live support set-up
- Represent Supply Chain (site and BU) within the monthly performance reviews and QBR’s with strategic carriers and 4PL’s
- Drive standardisation and simplification through new/changing processes
- Identify best practices and roll out across BUs/Plants
- Prepare high quality, concise, and accurate Logistics reporting (service & costs)
- Monitor and analyse our transport performance (service, delivery times and transport costs) and collaborate with stakeholders to define and implement/execute improvement plans
- Monitor progress of ongoing improvement projects, tracking benefits realisation
- Present findings, ideas and improvement plans to SC Management team
- Motivate, support and lead the logistics teams at the sites whilst implementing/executing the AFEMEA processes
- Identify, develop, and manage the Logistics SMEs in the AFEMEA network
- Collaborate with various teams in cross-functional supply improvement projects
Requirements
- University degree in Business, Logistics, Science, or similar disciplines represented in SC
- 10 years overall operational experience in Supply Chain, including 5 years in Logistics related appointments
- Strong change management, analytical, and organizational skills
- Excellent level of English
- Proven competency with information tools
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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