Hybrid TDAC Analyst

at Ambient Security

• Job title: TDAC Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $24 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Redwood City, United States

About the role

• TDAC Analyst at Ambient.ai focuses on security data analysis and incident management. Working hybrid in Redwood City to support security operations and teamwork.

Responsibilities

• Answer all forms of communication, including but not limited to phone, e-mail, text, radio, etc.
• Analyze both raw and processed security event data to identify potential security incidents, threats, and vulnerabilities
• Communicate effectively with the internal and external teams at the facility to ensure business continuity. Monitor and respond to notifications and alarms from all sources in a timely fashion
• Interface with and, at times, manage others in a highly professional setting. Report issues or events utilizing appropriate tools.
• Address security/emergency, or other critical operations appropriately. Contacting and communicating with local or remote Emergency Services providers
• Research threats and establish responses and best practices for site-specific operations
• Document and report incidents or issues related to, but not limited to, security and safety
• Work with internal engineering teams to assist in data collection and product testing
• Establish efficient workflows and practices for new tools based on the evolving needs and capabilities

Requirements

• Excellent oral and written communication skills
• Excellent analytical and problem-solving skills
• Works well in a team environment as well as independently
• Able to communicate effectively between internal and external teams
• Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
• Above-average computer proficiency
• Strong analytical and problem-solving capabilities
• Ability to multitask while remaining detail-oriented
• Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
• Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
• Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules

Benefits

• Ambient.ai is proud to be an Equal Opportunity Employer.
• Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws.
• This role requires U.S. citizenship to meet customer security requirements.