Customer Support Engineer providing technical support for Ovation products and maintaining customer satisfaction at Emerson. Engaging with clients to solve technical issues and enhancing operational capabilities.
AA
Hybrid Senior Technical Analyst, Hybrid Cloud Ops
Posted 2 months ago
About the role
- Senior Technical Analyst optimizing hybrid cloud solutions for AMA. Responsible for infrastructure design, deployment, and operational support for cloud environments.
Responsibilities
- Design, deploy and maintain physical and virtual server environments (Windows /Linux/Hyper-V)
- Manage enterprise storage systems, ensuring capacity planning, performance tuning and data protection
- Server patch management, backup/recovery strategies, and DR solutions
- Automate hybrid cloud infrastructure provisioning using IaC tools (Terraform, CloudFormation, etc.)
- Design and implement policies for governance and security standards for infrastructure and cloud environments
- Optimize and implement performance and cost recommendations across AWS & Azure
- Act as a subject matter expert for infrastructure in cross organizational projects
- Collaborate, support, and provide guidance for development and application teams
- Lead internal proof of concepts for infrastructure innovation and process improvements
- Provide support and root cause analysis for escalated server, storage and cloud services
- Develop and maintain automations to streamline IT operational processes
- Monitor system performance, cloud costs, analyze trends and recommend improvements
- Support the creation and maintenance of infrastructure standards for design, technical architecture, operations, and security processes in AWS, Azure, and on-premises.
- Mentor junior team members and provide leadership while diagnosing and resolving performance or availability issues
Requirements
- You have a post-secondary degree or diploma in an appropriate field like Information Technology or Computer Science.
- 5+ years of experience in enterprise IT infrastructure.
- 3+ years with cloud operations in a fast-paced enterprise environment including:
- Proven expert hands-on experience designing, implementing, and troubleshooting in: Microsoft Windows Server technologies: Microsoft Hyper-V Windows Failover Clustering Enterprise storage solutions (NetApp preferred) Scripting and automation (Powershell, Bash, etc)
- Proficient hands-on experience designing, implementing, and troubleshooting in: AWS (preferred) and/or Azure: EC2/Azure VM, RDS/Azure SQL, S3/Storage Accounts, SCPs/Azure Policies Cloud networking (load balancers, DNS, routing)
- Infrastructure as Code (Terraform, CloudFormation, etc)
- Patch and vulnerability management Linux
- NICE TO HAVE: AWS (CloudOps Engineer/ SysOps Administrator - Associate, Solutions Architect Associate)
Benefits
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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