Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst supporting digital product development for a healthcare client. Collaborating with stakeholders to gather requirements and manage product lifecycle in a hybrid work environment.
Responsibilities
- Manage digital products through the full lifecycle: ideation, development, launch, and maintenance.
- Gather and document business requirements (user stories, specifications, process mapping).
- Facilitate workshops and follow up on actions.
- Manage and prioritize the product backlog.
- Coordinate with development and testing teams, supporting clarification, validation, and UAT.
- Produce documentation and ensure stakeholder approval.
- Provide support for business applications.
Requirements
- Background in IT, Engineering or Information Systems.
- Experience as a **Business Analyst **or** Project Manager** (ideal: 5+ years).
- Experience in **requirements gathering, documentation, **and** process mapping.**
- **Strong analytical, communication, **and **critical-thinking skills**.
- Ability to **work across different business areas**.
- Familiarity with **Agile** methodologies.
- Fluent in** English**.
- **SQL knowledge** (Nice to have).
Benefits
- Employment Contract;
- Health Insurance;
- Meal Card;
- Gym Ticket;
- Hybrid Work (Porto, Portugal)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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