Hybrid Business Analyst – Payments Focus

at Sicredi

• Job title: Business Analyst – Payments Focus
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Porto Alegre, Brazil

About the role

• Business Analyst focusing on Payments strategy and product evolution at Sicredi. Collaborating with teams to enhance product offerings and user experience while managing compliance and risks.

Responsibilities

• Generate insights for strategic decisions and business evolution by creating queries and monitoring KPIs that drive actions and results.
• Ensure product compliance, stability and scalability by mapping and mitigating risks.
• Prepare and present materials for diverse audiences.
• Train internal teams and produce content (manuals, presentations, among others).
• Manage change and communicate product developments.
• Work with cooperatives and central organizations to drive product adoption.
• Identify improvement opportunities based on metrics and user feedback.
• Collaborate with partner areas (PD, Data, PMs, Operations) on design initiatives and continuous research.
• Optimize processes and flows with a focus on efficiency and user experience.

Requirements

• Experience with financial products.
• Knowledge of data analysis and artificial intelligence tools.
• Proficiency in PowerPoint, Excel (advanced), SQL queries, Databricks and Figma.
• Strong communication and interpersonal skills.
• Knowledge of agile methodologies and tools such as Jira.
• Availability to travel.
• Bachelor's degree in Business Administration, Economics, Industrial Engineering or related fields (preferred).

Benefits

• Fixed 14th and 15th salary payments.
• Profit-sharing (based on seniority).
• Health and dental plans with no copayment.
• Wellness programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running group and access to a local gym.
• Meal and food allowance – flexible percentage allocation between meal and food cards (VA/VR), with no copayment.
• Extended maternity and paternity leave.
• Childcare or nanny assistance for children up to 6 years and 11 months.
• Assistance for children with disabilities, with no age limit.
• Life insurance.
• Private pension plan up to 6% of salary.
• Training platform – Sicredi Aprende, offering a variety of courses.
• 40-hour workweek – using a time bank system.
• Telework allowance (except for positions that are 100% on-site).