Business Analyst focusing on Payments strategy and product evolution at Sicredi. Collaborating with teams to enhance product offerings and user experience while managing compliance and risks.
Responsibilities
Generate insights for strategic decisions and business evolution by creating queries and monitoring KPIs that drive actions and results.
Ensure product compliance, stability and scalability by mapping and mitigating risks.
Prepare and present materials for diverse audiences.
Train internal teams and produce content (manuals, presentations, among others).
Manage change and communicate product developments.
Work with cooperatives and central organizations to drive product adoption.
Identify improvement opportunities based on metrics and user feedback.
Collaborate with partner areas (PD, Data, PMs, Operations) on design initiatives and continuous research.
Optimize processes and flows with a focus on efficiency and user experience.
Requirements
Experience with financial products.
Knowledge of data analysis and artificial intelligence tools.
Proficiency in PowerPoint, Excel (advanced), SQL queries, Databricks and Figma.
Strong communication and interpersonal skills.
Knowledge of agile methodologies and tools such as Jira.
Availability to travel.
Bachelor's degree in Business Administration, Economics, Industrial Engineering or related fields (preferred).
Benefits
Fixed 14th and 15th salary payments.
Profit-sharing (based on seniority).
Health and dental plans with no copayment.
Wellness programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running group and access to a local gym.
Meal and food allowance – flexible percentage allocation between meal and food cards (VA/VR), with no copayment.
Extended maternity and paternity leave.
Childcare or nanny assistance for children up to 6 years and 11 months.
Assistance for children with disabilities, with no age limit.
Life insurance.
Private pension plan up to 6% of salary.
Training platform – Sicredi Aprende, offering a variety of courses.
40-hour workweek – using a time bank system.
Telework allowance (except for positions that are 100% on-site).
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