Hybrid Senior Lead Payments Systems Business Analyst

Posted 2 hours ago

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About the role

  • Business Analyst focusing on requirements analysis and payment-domain expertise in Global Payments & Liquidity Treasury Technology organization. Collaborating with technology and business teams to deliver payment capabilities.

Responsibilities

  • Work with product owners, business partners, and technology teams to gather, analyze, and document business requirements, process flows, and functional specifications
  • Translate business needs into clear, actionable user stories, acceptance criteria, and functional requirements for engineering teams
  • Assess impacts of new features, regulatory changes, and modernization initiatives on existing payment flows and system components
  • Participate in solution discussions with architects and engineers, ensuring requirements align with enterprise standards and system capabilities
  • Support testing efforts (system testing, UAT, regression), create test scenarios, validate outcomes, and facilitate defect triage
  • Collaborate cross‑functionally on changes related to payment processing, ISO 20022 readiness, routing logic, and application configuration
  • Analyze production issues, assist with root‑cause identification, and recommend improvements to workflows and operational processes
  • Support documentation updates, process improvements, release readiness activities, and user onboarding as needed
  • Partner with distributed teams across multiple time zones and help ensure clarity, alignment, and timely delivery

Requirements

  • 4+ years of experience as a Business Analyst, Systems Analyst, or in a related role within technology or financial services
  • 4+ years experience presenting to senior and executive management
  • Experience with payment systems such as ACH and/or Wires
  • Strong understanding of the global payments domain and clearing networks (FED, CHIPS, CHAPS, TARGET, SWIFT)
  • Experience participating in ISO 20022 implementation or migration projects
  • Strong knowledge of various payment message formats including: ISO 20022: PACS, PAIN, CAMT SWIFT MT series (MT1xx, MT2xx, MT9xx, as applicable)
  • Well versed with market directory files like SwiftDirectroty, BicdirectroyPlus files
  • Experience supporting NFR‑related validation such as resilience, RTO/RPO, or high‑availability testing
  • Ability to collaborate effectively in distributed and virtual team environments
  • Strong attention to detail, documentation skills, and experience managing multiple workstreams simultaneously
  • Understanding of ACI MTS concepts including routing rules, remote records, and line configurations (awareness‑level)
  • Experience translating business requirements into technical specifications or user stories
  • Strong analytical, problem‑solving, and communication skills
  • Understanding of microservices, middleware, messaging concepts (JMS, Kafka), and system integration fundamentals
  • Working knowledge of ACI UPF , including: Payment routing logic and message orchestration Endpoint & Bank Adapter concepts Processing rules, cartridges, and flow monitoring UPF Control Center dashboards and operational insights
  • Familiarity with ISO 20022 message structures and UPF 5.x flows

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Job title

Senior Lead Payments Systems Business Analyst

Job type

Experience level

Senior

Salary

$139,000 - $260,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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