Providing strategic support for Customer Success Managers while engaging suppliers and ensuring operational excellence at Bernhoeft. Monitoring KPIs and creating actionable insights for value generation.
About the role
- Senior Business Analyst leading development efforts for IntraFi’s Sweep applications and optimizing financial services solutions. Collaborating with diverse teams to meet customer needs and business goals.
Responsibilities
- You will be a key member of IntraFi Sweep Team, leading the team’s development efforts to support our existing applications and develop new solutions to meet the diverse needs of a growing network of customers.
- You will act as a liaison between functional/technical stakeholders and your development team, and you will lead the analysis on how IntraFi’s Sweep product and other processes can be enhanced to meet current and future business needs.
- You will also provide agile and project management best practices to enhance team performance and delivery.
- Collaborate with high-performing IT teams in a dynamic, entrepreneurial environment where automation and technical craftsmanship are a top priority.
- Guide development activities from initial concept through successful deployment, ensuring alignment with business goals and user needs.
- Plan and coordinate initiatives ranging from minor enhancements to large-scale, complex projects by defining scope, setting timelines, and establishing key deliverables in close collaboration with stakeholders and technical teams.
- Monitor progress, manage changes, adapt to shifting priorities, mitigate risks, and address issues to ensure timely and successful delivery, while keeping stakeholders and senior management informed of project status.
- Perform business analysis activities for new initiatives, translating complex business and technical needs into clear functional and system requirements.
- Develop user stories, define acceptance criteria, and maintain a product backlog within an Agile environment.
- Partner with architects, developers, and quality assurance engineers throughout the software development lifecycle to ensure solutions meet business needs and align with technical standards.
- Facilitate discussions to drive consensus, resolve conflicts, align stakeholders, and foster cross-team collaboration.
- Manage multiple concurrent initiatives, including conducting discovery activities for new projects, supporting ongoing development efforts, and resolving production issues.
- Provide on-call production support to ensure that our services are available and operating correctly.
Requirements
- Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
- Extensive experience with business and systems analysis (4+ years).
- Demonstrated success leading development teams within an agile framework, with experience monitoring and removing impediments.
- Ability to independently define requirements, acceptance criteria and functional designs for complex IT systems.
- Excellent organizational skills, strong attention to detail, ability to multitask, and results/goal-oriented demeanor.
- Exceptional written and oral communication skills to communicate effectively with nontechnical and technical business clients and teams.
- Experience with working in a fast-paced software development environment leveraging continuous delivery, infrastructure as code, and automated testing.
- Experience working with user flows, functional wireframes, storyboards, mockups, prototypes, user personas, scenarios, and other UX deliverables.
- Excellent analytical and problem-solving skills.
- Experience working in a production support environment, particularly one with rapid response requirements.
- Strong MS SQL skills required.
- Experience working with AWS technologies is preferred.
- Experience with, or enthusiasm for learning, artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
- Bachelor’s degree in computer science or equivalent experience in software production or programming, and business skills.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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