Technical Consultant at netconnection GmbH facilitating partner and client communications in implementations and developments. Managing DMS - partner interactions and support documentation processes.
About the role
- Oracle Field Service Consultant configuring WFM TOA tools and workflows with experience in Oracle Cloud. Seeking innovative team members to enhance field processes in Brazil.
Responsibilities
- Support and configure the WFM TOA Field Service tool according to client needs.
- Configure and customize workflows based on company requirements.
- Conduct training sessions and workshops for end users and tool administrators.
- Provide ongoing application support for features, ensuring long-term stability and performance.
- Analyze and optimize field processes using the WFM tool.
- Create and implement routing plans for service orders.
- Document processes, configurations, and best practices.
Requirements
- Degree in Technology-related fields such as Information Systems, Computer Science, or similar.
- Knowledge of REST and SOAP APIs.
- Familiarity with the Oracle Cloud ecosystem (Oracle Field Service, Oracle Integration, etc.).
- Oracle Field Service certification.
- Previous experience with Oracle Field Service.
Benefits
- Meal allowance
- Health insurance
- Dental insurance
- Life insurance
- Wellhub
- "Mente Tranquila" (Mind at Ease) program
- Profit-sharing (PLR)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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