Consultant/Senior Consultant helping clients with strategy and data analytics in a consulting firm. Developing tailored solutions with measurable value in a team - oriented environment.
About the role
- Technical Consultant at netconnection GmbH facilitating partner and client communications in implementations and developments. Managing DMS-partner interactions and support documentation processes.
Responsibilities
- Implementation partner: You are the primary point of contact for our customers for all technical questions relating to the implementation of our solutions.
- Partner management: You maintain and coordinate technical communication with our DMS partners and exchanges.
- Interface to the dev unit: You manage communication with our developers via Jira, support product development, and ensure that requirements are implemented accurately.
- 2nd-level support & documentation: You resolve complex technical support requests and document our processes in clear, professional technical documentation.
Requirements
- Technical understanding: You have experience supporting interfaces and IT infrastructures and enjoy diving deep into technical processes.
- Consulting skills: You can confidently guide customers through implementation processes and explain complex issues clearly.
- Structure & tool expertise: You are proficient with Jira and accustomed to documenting projects in a structured way.
- Solution orientation: You think proactively and enjoy contributing practical feedback to product development.
Benefits
- Hybrid working: Flexibility is not just a buzzword here — work where you perform best.
- Responsibility: You play an active role in shaping the technical collaboration with our most important partners.
- Modern environment: A workplace that relies on modern tools and efficient processes.
- Stability & growth: Join an established company with strong growth — we offer security alongside significant opportunities for development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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