Ingénieur de projet en géotechnique participant à la gestion des projets d’études et de travaux chez Antea Group. Fournissant expertise technique en risque naturel et développement commercial.
About the role
- Forward-Deployed Engineer designing, implementing, and operationalizing low-code AI solutions at Aircall. Collaborating with cross-functional teams to drive AI adoption and enhance customer workflows.
Responsibilities
- Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture.
- Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors.
- Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements.
- Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics.
- Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope.
- Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent.
- Champion continuous learning and enablement — train peers, run internal workshops, and document best practices to raise the technical bar across the team.
- Run global, targeted outbound campaigns within the existing customer base to generate pipeline and accelerate adoption, working closely with the customer marketing team.
- Collaborate with GTM leadership to embed routines and cadences that drive accountability for new product pipeline, forecast accuracy, and performance tracking.
- Own regional top-line targets for assigned products (e.g., AI Voice Agent MRR generated per area) by collaborating with AEs and AMs who hold add-on quotas.
- Act as an internal product owner within the GTM function—defining product-specific MRR strategies, coordinating cross-functional support, and ensuring Aircall delivers the leading AI-enabled communication platform.
- Collaborate with Product and PMM to shape the AI Voice Agent roadmap based on customer needs, integration insights, and field learnings.
- Drive internal and external product education, including enablement for System Integrators (SIs) and channel partners.
- Maintain deep awareness of AI and CX industry trends, ensuring Aircall’s positioning remains competitive and insights continuously feed back into product and GTM strategies.
Requirements
- 5–8 years in technical consulting, solutions engineering, or integration-focused project management.
- Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) — able to design and troubleshoot integrations confidently.
- Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce).
- Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring.
- Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes.
- Excellent communication and stakeholder management skills, translating between technical and business audiences.
- A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability.
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, commuter, and childcare reimbursements
- Generous parental leave policy
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Electrical Engineer conducting studies and producing technical deliverables for innovative electronic solutions. Supporting internal clients and ensuring quality in high - tech projects.
Project Engineer managing water measurement projects based in Caen, France. Supervising team members and ensuring compliance with quality standards in environmental consultancy.
Senior Packaging Engineer designing and optimizing packaging solutions globally. Collaborating with teams to ensure compliance with environmental regulations and sustainability standards across Itron's manufacturing locations.
Engineer for smart tree, leader in wood articles for agro - food industry. Resolving manufacturing issues and improving process standards.
Commissioning Engineer managing Powerkit and Genset installations for Moteurs Baudouin. Collaborating on engineering projects in a modern work environment with a focus on customer satisfaction.
IT Facilities Engineer managing technology projects and IT systems for Embla Medical. Collaborating with facility managers and stakeholders to ensure effective IT infrastructure management.
Datos Engineer designing and implementing innovative actions for process improvement in client knowledge. Contributing to organizational strategic goals in Guatemala.
Controls Engineer designing and optimizing automated medical waste processing systems. Join a growing US engineering team at Daniels Health focusing on complex automation challenges.
Process Engineer II responsible for the development and standardization of manufacturing processes at Southwire. Collaborating with teams to ensure production efficiency and compliance with safety standards.