Legal Secretary supporting litigated file handlers in Northern Ireland. Responsible for audio typing, preparation of court documents, and communicating with third parties.
About the role
- Assistant Juridique supporting legal processes in a company specializing in innovative digital solutions. Handling customer inquiries and assisting with various legal documentation and communication.
Responsibilities
- Inform contacts about the status of their files and the types of documents involved (expert report, summons, judgment…)
- Redirect contacts to the appropriate department so they receive a suitable response, identifying the request itself and the type of contract concerned
- Escalate contacts' requests to the lawyer managing the file and schedule phone appointments if necessary
Requirements
- You hold a Bachelor's degree in Law
- You are comfortable speaking and enjoy interacting by phone
- Customer satisfaction is your priority; you are a good listener and show empathy
- You are comfortable using computers and common office software
- You enjoy working autonomously while maintaining a team spirit
- Successful experience in telephone-based customer service is a plus; however, the position is open to recent graduates
Benefits
- Meal vouchers (€8 value), 50% covered by the employer
- Health insurance with 70% employer contribution
- Holiday bonus and profit-sharing
- Remote work possible after the training period
Job title
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