Hybrid Senior Illustrations Analyst

at AIG

• Job title: Senior Illustrations Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $78,000 - $97,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: RPA
• Location requirements: Hybrid, Woodland Hills, United States

About the role

• Senior Illustrations Analyst working with internal stakeholders and external vendors for illustration solutions. Focused on improving processes and leveraging technology in financial services.

Responsibilities

• Lead and coordinate illustration activities for new product implementations, product changes, and illustration platform upgrades/enhancements across annuity product lines
• Serve as Subject Matter Expert (SME) for annuity illustration functionality, ensuring accurate representation of product features, alignment with provided actuarial calculation tools, and regulatory guidelines
• Support ongoing rate updates, performance updates, and related testing on the Illustration, Calculator tools, and FinTech platforms
• Act as a senior escalation resource for complex or non-standard illustration scenarios
• Design and execute test plans and test cases for new/enhanced products, features, and system upgrades
• Identify, document, and escalate issues discovered during testing. Coordinate resolution with internal teams and external vendors through product validation production validation.
• Use data fluency and problem-resolution skills to uncover root causes and drive continuous improvement
• Support phased releases, pilots, and post-launch validation activities
• Translate business, product, and regulatory requirements into BRDs and functional specifications for illustration system changes
• Review and validate technical specifications provided by vendors to ensure accurate implementation of product features and design elements
• Serve as a key point of contact with illustration vendor on assigned initiatives, enhancements, and issue resolution
• Support planning, prioritization, and lead execution of vendor driven illustration enhancements
• Identify opportunities to streamline illustration workflows, reduce manual effort, and improve efficiency through process improvements and automation
• Support API integrations, robotics process automation (RPA), and future artificial intelligence (AI) initiatives to streamline illustration system operations and data workflows
• Bring an innovative mindset to evaluating new tools and approaches, including AI-enabled capabilities where appropriate

Requirements

• 7+ years of experience in annuity product support, business analysis, illustration system roles, or a related role within financial services
• Bachelor’s degree in business, finance, math, technology, or relevant field
• Annuity industry experience and product knowledge (strongly preferred)
• Digital design proficiency related to consumer facing collateral
• Experience testing software applications and a thorough understanding of the functional and regression testing cycles
• Ability to understand complex mathematical concepts and review/update complex Excel formulas
• Understanding of functional requirements for third-party integrations and the technical documentation for associated APIs, RPA tools, and digital integration workflows
• Proficiency in Microsoft Excel and other Microsoft Office tools
• Strong verbal and written communication skills
• Ability to manage multiple concurrent initiatives and prioritize effectively in a fast-paced setting, and adhere to deadlines
• Exceptional organization and follow-up skills
• Experience identifying opportunities for process improvement, automation, or efficiency improvements in operational or product support environments.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.