Hybrid Director, Complex Claims Severity – Retail

Posted last month

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About the role

  • Claims Complex Director managing complex commercial property claims at AIG. Delivering exceptional customer service and resolving insurance-related issues with empathy.

Responsibilities

  • Provide superior customer service and investigate first party commercial property claims.
  • Coverage review and determination on all files.
  • Work with experts on construction, accounting, cause and origin etc.
  • Negotiate settlement with insureds and attorneys.
  • Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.
  • Manage litigation files with proper direction.
  • Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.

Requirements

  • Multiline claims adjuster experience is a plus.
  • Significant work experience in claims preferably handling first party claims.
  • Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.
  • Multinational claim handling is a plus.
  • Ability to communicate information clearly and concisely both orally and in writing.
  • Strong interpersonal skills, effective time management and organizational skills.
  • Proficient computer skills.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development

Job title

Director, Complex Claims Severity – Retail

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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