Hybrid Claims Adjuster, TPA Oversight

Posted 3 weeks ago

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About the role

  • Claims Adjuster analyzing and processing bodily injury and third-party property damage claims at AIG. Delivering responsive, fair and professional service with empathy and efficiency.

Responsibilities

  • Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim
  • Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans
  • Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs
  • Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis
  • Assess liability and resolve claim within established evaluation
  • Maintain diaries and complete tasks within required timeframes; ensure claim files are timely and properly documented
  • Process and pay invoices within a timely manner
  • Coordinate vendor referrals for additional investigation and/or litigation management
  • Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim
  • Respond to requests or directions in a professional and timely manner
  • Attend arbitrations, mediations, settlement conference and trials
  • Successfully complete required State licensing examinations and continuing education requirement

Requirements

  • 4 plus years of General Liability/Auto claims experience
  • Experience with complex and high exposure General Liability Bodily Injury and Property damage claims
  • Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures
  • Strong technical expertise interpreting insurance contracts
  • In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
  • Advanced analytical and problem solving skills
  • Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking
  • Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential

Benefits

  • Competitive benefits package
  • Bonus eligibility in accordance with the terms of the applicable incentive plan
  • Total Rewards Program focusing on health, wellbeing, and financial security

Job title

Claims Adjuster, TPA Oversight

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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