Claims Adjuster analyzing and processing bodily injury and third-party property damage claims at AIG. Delivering responsive, fair and professional service with empathy and efficiency.
Responsibilities
Analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim
Ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans
Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs
Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis
Assess liability and resolve claim within established evaluation
Maintain diaries and complete tasks within required timeframes; ensure claim files are timely and properly documented
Process and pay invoices within a timely manner
Coordinate vendor referrals for additional investigation and/or litigation management
Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim
Respond to requests or directions in a professional and timely manner
Attend arbitrations, mediations, settlement conference and trials
Successfully complete required State licensing examinations and continuing education requirement
Requirements
4 plus years of General Liability/Auto claims experience
Experience with complex and high exposure General Liability Bodily Injury and Property damage claims
Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures
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