Sales Support Medewerker playing a key role in optimizing processes for customer support at Agrifirm. Ensuring accurate responses and improving workflow efficiency in agricultural sector.
Responsibilities
Je helpt klanten bij hun vragen door professionele service te bieden;
Opstellen van technische en financiële overzichten voor pluimveehouders;
Verstrekken van tijdige en correcte informatie aan verkoopadviseurs;
Ondersteuning van klanten bij administratieve zaken;
Onderhouden en archiveren van klantinformatie en klantdossiers;
Opstellen en verwerken van facturen, inclusief correcties;
Ondersteunen bij nieuwsbrieven, klantcontacten en evenementen;
Telefonische beschikbaarheid voor klanten voor order proces in piekperioden;
Verwerken en administratief afhandelen van klantorders in SAP;
Analyseren en optimaliseren van processen om efficiëntie te verhogen en klanttevredenheid te verbeteren;
Requirements
Hbo werk- en denkniveau
Enkele jaren ervaring in klantenservice of sales support
Affiniteit met de agrarische sector is een pre
Ervaring met geautomatiseerde systemen (SAP, Excel, Word) is een pre
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