Hybrid Customer Solutions Consultant

at Agicap

• Job title: Customer Solutions Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Barcelona, Spain

About the role

• Customer Solutions Consultant managing customer portfolios to improve product adoption and drive value. Working with finance teams to enhance corporate finance workflows and support growth opportunities.

Responsibilities

• Manage our portfolio customers to drive product adoption
• Dive deep into Treasury and Corporate finance workflows to continuously improve our customers’ tool set-up
• Become a product expert and use this to maximise the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer
• Develop a strong understanding of customer needs and act as an advocate for our customers into the organisation
• Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio
• Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives

Requirements

• Strong academic background with a degree in finance, economics, or a similar discipline
• Native in Spanish and fluent English
• A proactive nature and a continuous drive for improvement
• The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude
• Excellent listening skills, customer-centric mentality and empathy towards users and customers

Benefits

• Opportunity to join a fast-growing company and play a key role in our journey
• Competitive salary and clear growth perspectives
• Dynamic and learning-oriented work environment
• Collaborative and supportive team with a strong entrepreneurial mindset