Senior Product Support Engineer providing advanced technical support for data infrastructure products. Collaborating with engineering teams to resolve customer escalations and improve platform performance.
About the role
- Technical Analyst at Aevi working on payment and integration solutions for complex environments. Collaborating with multiple teams to ensure scalable and aligned solutions.
Responsibilities
- Gather and analyse business requirements, translate them into clear technical specifications
- Help design payment and integration solutions for complex environments
- Work closely with clients as well as with Product, Engineering, and Delivery teams to ensure solutions are well defined, scalable, and aligned with business goals.
Requirements
- Experience in business or functional analysis within technical environments
- Strong understanding of system integrations, APIs, and data flows
- Experience working with complex distributed systems or enterprise applications
- Ability to read and interpret technical documentation and specifications
- Experience supporting solution design, configuration, and testing activities
- Strong analytical and structured problem-solving skills
- Ability to communicate effectively with both engineers and business stakeholders
- Fluent English; Czech is a big plus
- Experience in card payments or financial services is highly valued
- This is a customer-facing role with occasional travel of up to 10 percent.
Benefits
- Benefit from our unlimited vacation policy, so you can take a breather whenever you want and need it.
- Explore various growth opportunities and level up your career with us.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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