Enterprise Account Executive responsible for managing enterprise sales cycles for AI-powered robotic solutions at GrayMatter Robotics. Engaging with customers to build long-term relationships and drive expansion.
Responsibilities
Own the full enterprise sales cycle from cold prospecting through close and expansion.
Independently generate pipeline through outbound efforts, field activity, and on-site engagement.
Close multi-year Robotics-as-a-Service agreements with complex commercial, technical, and operational requirements.
Maintain ownership of accounts post-close to drive expansion, additional cells, sites, and applications.
Diagnose customer problems before pitching solutions.
Translate vague operational pain into a clear, milestone-driven business case with ROI, urgency, and executive alignment.
Engage stakeholders across operations, engineering, safety, procurement, finance, IT, and executive leadership.
Communicate clearly and confidently with plant managers through C-suite executives.
Never end a customer interaction without a clear next step, owner, and date.
Anchor customers to a mutually agreed timeline that reflects business value and urgency.
Continuously qualify and re-qualify deals across budget, authority, timing, and strategic fit.
Disqualify poor-fit opportunities early to protect pipeline integrity.
Travel extensively to customer manufacturing sites to build trust and credibility in person.
Operate comfortably in factories, shop floors, and industrial environments.
Build long-term relationships that compound over time through reliability and follow-through.
Act as the quarterback between customers and internal teams including Engineering, Product, Operations, and Customer Success.
Bring structured, high-signal customer feedback into the organization to inform product direction and deployment strategy.
Maintain disciplined CRM hygiene, forecasting accuracy, and executive-ready deal narratives.
Requirements
3+ years of experience closing complex mid-market and enterprise B2B deals.
Must meet minimum Export Control requirements
Proven ability to prospect and generate pipeline independently.
Demonstrated success navigating large, matrixed organizations with multiple stakeholders.
Experience selling technically complex or operationally critical solutions.
Comfort traveling 50–70% of the time.
Strong executive presence, storytelling ability, and written communication skills.
Disciplined approach to pipeline management, forecasting, and deal qualification.
Grit, resilience, and a bias toward action in ambiguous environments.
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