Retail Sales Consultant with a focus on customer service and sales for Travelex. Engaging with customers and promoting travel money products at Cairns Airport.
About the role
- Enterprise Account Executive responsible for managing enterprise sales cycles for AI-powered robotic solutions at GrayMatter Robotics. Engaging with customers to build long-term relationships and drive expansion.
Responsibilities
- Own the full enterprise sales cycle from cold prospecting through close and expansion.
- Independently generate pipeline through outbound efforts, field activity, and on-site engagement.
- Close multi-year Robotics-as-a-Service agreements with complex commercial, technical, and operational requirements.
- Maintain ownership of accounts post-close to drive expansion, additional cells, sites, and applications.
- Diagnose customer problems before pitching solutions.
- Translate vague operational pain into a clear, milestone-driven business case with ROI, urgency, and executive alignment.
- Engage stakeholders across operations, engineering, safety, procurement, finance, IT, and executive leadership.
- Communicate clearly and confidently with plant managers through C-suite executives.
- Never end a customer interaction without a clear next step, owner, and date.
- Anchor customers to a mutually agreed timeline that reflects business value and urgency.
- Continuously qualify and re-qualify deals across budget, authority, timing, and strategic fit.
- Disqualify poor-fit opportunities early to protect pipeline integrity.
- Travel extensively to customer manufacturing sites to build trust and credibility in person.
- Operate comfortably in factories, shop floors, and industrial environments.
- Build long-term relationships that compound over time through reliability and follow-through.
- Act as the quarterback between customers and internal teams including Engineering, Product, Operations, and Customer Success.
- Bring structured, high-signal customer feedback into the organization to inform product direction and deployment strategy.
- Maintain disciplined CRM hygiene, forecasting accuracy, and executive-ready deal narratives.
Requirements
- 3+ years of experience closing complex mid-market and enterprise B2B deals.
- Must meet minimum Export Control requirements
- Proven ability to prospect and generate pipeline independently.
- Demonstrated success navigating large, matrixed organizations with multiple stakeholders.
- Experience selling technically complex or operationally critical solutions.
- Comfort traveling 50–70% of the time.
- Strong executive presence, storytelling ability, and written communication skills.
- Disciplined approach to pipeline management, forecasting, and deal qualification.
- Grit, resilience, and a bias toward action in ambiguous environments.
Benefits
- medical
- dental
- vision
- unlimited PTO
- 401(k) plan + employer match
- regular offsite events
- discretionary fund for enhancing productivity
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