Senior Product Manager overseeing design, development, and marketing of payments solutions for multiple divisions. Collaborating with business units to enhance product offerings.
About the role
- Senior Product Manager focused on Account Management growth initiatives for Adobe's Individual customers. Leading strategic product growth and monetization across various customer lifecycle touchpoints.
Responsibilities
- Lead product growth strategy and execution for Account Management growth initiatives, balancing customer value with monetization impact.
- Drive Add-On and Expansion ARR for Individual customers, with a strong focus on Credits-based and AI monetization models.
- Design and optimize upgrade, switch, and migration journeys to increase conversion, retention, and long-term customer value.
- Build intelligent, agentic experiences that proactively guide customers toward the right plan, add-on, or AI capability based on need and usage.
- Identify friction points across the lifecycle and introduce experimentation-driven improvements to unlock incremental growth.
- Partner cross-functionally with design, engineering, data science, and GTM to ship scalable growth solutions grounded in customer insight.
Requirements
- Strong product growth mindset with a customer-first approach to monetization.
- Proven success driving expansion ARR through add-ons, credits, upgrades, or usage-based models.
- Experience optimizing lifecycle transitions (switches, upgrades, migrations) to deliver measurable business impact.
- Analytical rigor with a bias toward experimentation, testing, and iteration.
- Understanding of AI-enabled and agentic workflows, with the ability to translate strategy into shipped customer experiences.
- Ability to balance revenue outcomes with long-term customer value and trust.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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