Hybrid Senior Director of Product, Payments

Posted 27 minutes ago

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About the role

  • Senior Director of Product leading B2B payment platform for PAR Technology Corporation. Focusing on innovation and operational excellence in the restaurant and convenience store industries.

Responsibilities

  • Define and execute the strategic vision and roadmap for the payment platform
  • Deliver innovative solutions tailored to food service and retail ops
  • Align product development with market opportunities and customer value
  • Translate business needs into technical requirements
  • Identify and execute cross-sell opportunities across PAR’s ecosystem
  • Oversee daily platform operations ensuring reliability and performance
  • Drive operational KPIs and continuous improvement
  • Manage risk, compliance, and fraud prevention for food/retail environments
  • Build strong partnerships with processors, banks, and regulators
  • Optimize costs and develop bundled solution strategies
  • Build and lead high-performing product and ops teams
  • Cultivate a culture of innovation and customer-centricity
  • Align cross-functional teams across Sales, Eng, Marketing, and Legal
  • Represent PAR at industry events and with executive stakeholders
  • Develop team objectives, incentive plans, and growth opportunities

Requirements

  • 10+ years in product management and operations, with 5+ years in payment technologies
  • Proven track record of launching successful B2B payment products
  • Experience in the restaurant, convenience store, or retail tech space preferred
  • Demonstrated success in cross-selling strategies
  • History of managing cross-functional teams in a fast-paced environment
  • Deep understanding of card processing, ACH, wire, wallets, and emerging payments
  • Experience in transaction fee optimization and merchant negotiations
  • Strong background in scaling ops for high-volume systems
  • Expert knowledge of PCI DSS, AML, KYC, and payment compliance
  • Familiarity with restaurant and c-store business operations
  • Experience integrating payments with POS, inventory, and loyalty platforms
  • High technical aptitude and ability to work with engineering
  • Strategic thinker around bundling and solution packaging
  • Analytical and data-driven decision-making skills
  • Excellent communication and stakeholder management
  • Expertise in risk management and fraud prevention
  • Strong leadership and mentoring abilities
  • Ability to thrive in ambiguity and bring structure to scaling teams
  • Customer-first mindset with a passion for innovation in retail tech.

Benefits

  • Offers Equity
  • Offers Bonus

Job title

Senior Director of Product, Payments

Job type

Experience level

Senior

Salary

$200,000 - $225,000 per year

Degree requirement

No Education Requirement

Location requirements

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