Responsible for managing Anti - Money Laundering and Know - Your - Customer processes in banking. Engaging clients and ensuring compliance with regulations in U.S. and non - U.S. activities.
About the role
- Customer Service Specialist providing order management support to the Sales Team at adidas in Manila. Responsibilities include executing customer service strategy and managing inventory effectively.
Responsibilities
- Provide order management and support to the Sales Team
- Execute Customer Service strategy
- Deliver performance levels as outlined in the adidas group standards
- Insert accurately customer pre-orders in the system
- Call off existing contract orders and insert clearance orders
- Process and send out order confirmations
- Adjust order book according to delivery information and inform customers and sales team on delays
- Collect reactively re-orders for Customers
- Generate & compile inventory data to ensure healthy stock levels
- Monitor article drops and shipment tracking
Requirements
- > 3 years experience in Order Management, Inventory Management, and Customer Service
- Degree or Diploma in Hospitality Studies / Logistics Management
- Advanced knowledge of Outlook, Word, Excel, PowerPoint, adiRace ERP, adiPortal
- English – Advanced, Local Language - Fluent
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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