Analyst managing sustainability and environmental practices at Globo guiding various initiatives and projects. Collaborate with teams for effective environmental monitoring and recommendations.
About the role
- Business Analyst driving continuous improvement initiatives in Global Business Services. Supporting process efficiency and automation using analytical skills and process mapping.
Responsibilities
- Support workstreams to identify and manage ESSA initiatives as per the priority
- Facilitating Improvement Boards, establishing Performance Metrics, and conducting Maturity Assessments
- Analyse performance metrics, KPIs, user data to find trends, root causes and efficiency
- Map As-Is processes, identify waste, and recommend future-state workflows across workstreams
- Maintain documentation to track and report-out assignments, ensuring transparency
- Support workshops like Kaizen events and Value Stream Mapping where required
- Identifying process efficiency initiatives and support in adoption of best practices
- Facilitate continuous improvement training and support to build CI program
- Leverage tools and platforms (like process mining) to identify suboptimal processes and propose alternatives to eliminate inefficiencies
- Keep on top of the new technologies and art-of-the-possible
Requirements
- About 7+ years of overall experience, with 3+ in continuous improvement and/or automation
- Excellent communication skills, with an ability to translate data into actionable insights
- Strong understanding of BPMN (or equivalent) process mapping notations
- Lean Six Sigma certifications advisable (green belt preferrable)
- Proven analytical abilities including root-cause-analysis
- Experience in VSM, Kaizen workshop, process mapping and documentation
- Comprehensive understanding of E2E processes in Global Business Services
- Bachelor’s degree (or equivalent) in information technology or computer science
- Extensive experience with analytical abilities
- Working knowledge of relevant Microsoft applications, including lean platforms
- Familiar with the Lean, Six Sigma approach
- Proven ability to manage cross-functional projects and delivery
- Efficient in Problem-solving, attention to detail, and ability to work independently
- Familiarity with conducting lean training and workshop
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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