Hybrid Operations Management Analyst I

at Cox Enterprises

• Job title: Operations Management Analyst I
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $50,400 - $75,600 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Operations Management Analyst providing Salesforce support and administration at Cox Automotive. Responsible for data maintenance, troubleshooting, and continuous improvement within Salesforce environments.

Responsibilities

• Provide specialized support and administration of Salesforce, including data maintenance, process optimization, and continuous system improvement
• Deliver Salesforce expertise to internal stakeholders through troubleshooting, report development, and day‑to‑day administrative support
• Identify inefficiencies, conduct detailed performance analyses, and recommend data‑driven process enhancements
• Implement data‑quality best practices, support data migration efforts, and ensure ongoing data integrity within Salesforce environments

Requirements

• Bachelor’s degree and 2 years of experience or equivalent experience required such as High School Diploma plus 4 years of relevant experience
• Attention to detail and the ability to adapt to change
• 2+ years of direct experience with CMS administration, automated reporting, or process improvements
• Ability to learn quickly and retain knowledge
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Comfortable working with cross-functional teams, prioritizing projects, weighing trade-offs and setting clear expectations
• Clear and concise communication skills with the ability to speak and present to various levels within the organization
• Proven ability to organize and prioritize daily work and complete projects with limited supervision
• Experience with data cleanup and migration initiatives
• MS office suite expertise, primarily automation tools within excel

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• seven paid holidays throughout the calendar year
• up to 160 hours of paid wellness annually for their own wellness or that of family members
• additional paid time off in the form of bereavement leave
• time off to vote
• jury duty leave
• volunteer time off
• military leave
• parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))