Hybrid Senior Director, Order Management

at adidas

• Job title: Senior Director, Order Management
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Portland, United States

About the role

• Lead the transformation of Wholesale Order Management and Fulfillment across SCM North America at adidas. Drive operational excellence and collaboration to enhance supply chain processes.

Responsibilities

• Lead the transformation of Wholesale Order Management and Fulfillment across SCM North America
• Create the vision for the order management and fulfillment team, processes enhancement, and services that align with NAM Wholesale priorities and SCM standards
• Own the holistic E2E Order-to-Cash process, ensuring compliance, accuracy, and speed while achieving financial targets
• Champion automation, orders integration, and system enhancements to reduce manual work and accelerate execution
• Manage budgets, shipping forecasts, and KPIs to optimize cost-to-serve and maximize sales
• Act as the NAM leader in ERP and process changes, partnering with IT, Supply Chain, Finance, and Digital teams to deliver strategic initiatives

Requirements

• Preferred Bachelor degree, with work experiences in Customer Service/Tech/Supply Chain
• Minimum of 10 years of industry related experience or equivalent combination of education and experience
• Minimum 5 years' experience of people and operational management
• Ability to think strategically, understand complex business challenges and formulate effective solutions designed to improve results
• Ability to inspire performance in an executional space and achieve desired results in a fast-paced, multi-tasking environment
• Ability to form effective relationships with stakeholders to influence the business decisions
• Ability to understand and interpret legal contracts
• High degree of systems expertise, specifically related to ERP systems such as SAP AFS
• Strong expertise in EDI (Electronic Data Interchange)
• Ability to travel domestically and internationally 20% of the time, in some cases with limited or no notice

Benefits

• Robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options
• Dental, vision, prescription drug coverage, adoption, with surrogate and fertility support
• Short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage
• 401k plan and Stock Purchase Plan with employer match
• Education assistance and generous Leave policies including 12 weeks of paid parental leave
• Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service
• Twelve paid holidays throughout the calendar year
• Service Time Off during milestone years