Engineer supporting operational readiness across T - Mobile's production network by resolving complex issues. Contributing to network stability, readiness, and the ability to scale support across the organization.
About the role
- Sales Support Engineer at Acuity Inc. specializing in intelligent building technologies and solutions. Engaging with System Integrators and End-User customers to support technology adoption across various projects.
Responsibilities
- Be the product subject matter expert and dynamic thinker for our Sales Team engaging in various support activities
- New Product Introductions
- Tech focused sessions/webinars/lunch n learns
- Supporting new customer onboardings
- Attending Industry trade shows
- Product feature demonstrations
- Providing supplemental product training
- Supporting projects that are adopting new technology for the first time
- Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations
Requirements
- Exceptional knowledge and understanding of the Tridium Niagara Framework
- EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution
- A solid fundamental understanding of HVAC systems
- Ability to think logically and write programs for HVAC control
- Have a knack for explaining often though as complicated topics in layman’s terms
- Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
- Fundamental understanding of MSTP and IP networking
- Experience with IoT integrations and API’s
- Ability to write code in computer programming languages such as Python, Java, C++
- Advanced understanding of IP networking
- Experience with Linux and or Docker/Containers
Benefits
- health care
- dental coverage
- vision plans
- 401K benefits
- commissions/incentive compensation
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Technical Support Analyst responsible for onboarding partners and ensuring technical excellence in Digital Cash ecosystem integrations. Collaborating with internal teams and providing advanced API support in São Paulo.
Technical Support Specialist troubleshooting Tier II issues in Autodesk Forma products. Collaborating with Engineering and Product teams for defect validation and customer communication.
Operations Tools & Support Engineer developing and improving production tools for maritime classification and certification at Bureau Veritas. Collaborating in an international environment with tech experts and stakeholders.
Provide support to clients through various communication channels, ensuring smooth operation of software systems. Work with a dynamic team to enhance service delivery.
IT Intern providing technical support to optimize health and safety processes. Engaging in team collaboration and troubleshooting customer queries while maintaining organized documentation in hybrid mode.
Application Support Developer responsible for enhancing and supporting in - house developed applications at Centrica. Engage in customer support, data analysis, and system administration tasks.
Technical Support Engineer providing first - line support for IDEMIA applications in Bucharest. Responsible for troubleshooting technical issues and collaborating with support teams.
Technical Support Manager responsible for IT infrastructure continuity, security, and innovative management. Focusing on problem management in an operational environment.
Service & Support Engineer supporting global customers with broadcast control solutions. Collaborating with regional teams to resolve technical issues in a 24/7 support setup.