Product Owner at activpayroll working with clients to refine user outcomes and ensure successful delivery within agile scrum methodology. Collaborating closely with development teams and stakeholders.
Responsibilities
Being the voice of the customer and an expert in the product delivered and the value it delivers to our clients
Taking all steps required to understand the end-to-end client and user experience of the solution, any integrations and any dependencies impacting a great experience
Working with the Head or Product to refine the Product Roadmap over time against the Product Vision
Focusing and aligning prioritisation of Objectives, Key Results and Deliverables around the targeted priorities set at a strategic level for the organisation
Working with internal / external customers to analyse the needs and align delivery to the product roadmap
Developing scope and define backlog items (e.g. epics, features and user stories) to guide the development team
Developing and maintaining a prioritised backlog of user stories for the product
Meeting with clients directly (in-person or virtually) to understand and solve their challenges where appropriate and in line with the product vision
Making judgements (assessing the value and cases for activity) and recommendations on inclusions for each quarterly plan in partnership with the Head of Product Management to maximise the value to clients and alignment with our product strategy and vision
Communicating proactively with stakeholders to ensure the outcomes, activity and delivery is clear
Working closely and successfully with a multi-disciplinary development team, stakeholders and domain teams (including clients and partners) locally and internationally
Being ready to report on status of product developments and initiatives as required (but formally at least every 2 weeks)
Ensuring any escalation requiring action in the product is assessed, prioritised and actions clearly communicated and visible to the stakeholders as required
Supporting and ensuring the success of both product (value) delivery and operational readiness to ensure clients maximise their value
Tracking the key result success measures for everything delivered to clients
Being able to articulate and communicate the product roadmap to any stakeholder internally or externally where required including clients, partners and market analysts interested in our solutions
Being able to demonstrate the product for clients, partners and stakeholders where required
Requirements
Ability to translate user and business needs into solutions that work for users and deliver outcomes for clients with some understanding of the technical considerations that need to be made
Strong / honed analytical and creative thinking skills
You will possess brilliant interpersonal skills required to communicate and coordinate activities across a diverse set of cross functional engineering, product management, UX, support and customer facing professional teams
You will be a motivator of those around you and driver of making positive change happen
Ideally you will have experience working with HCM / Payroll solutions
Experience with Azure Dev Ops (or similar) is desirable
You’ll have an understanding of user experience and how to communicate experience and process improvement ideas to developers and UX teams
Have experience of working and managing 3rd party partners and their roadmap requirements and relationships
Experience working in a high growth highly successful business environment and the cultural and professional expectations that come with that
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