Program Manager leading delivery of vSOC services at Ardent. Ensures performance, service delivery, and stakeholder engagement in a cybersecurity environment.
About the role
- Senior Program Manager leading cross-functional initiatives at ActiveCampaign. Driving project outcomes aligned with organizational goals in hybrid workspace.
Responsibilities
- Lead and manage complex programs from initiation to closure, ensuring every milestone adheres to strict timelines, budgets, and quality standards.
- Act as a strategic partner to senior leadership and external vendors, engaging stakeholders to ensure total alignment with organizational objectives.
- Architect comprehensive program plans, meticulously defining scope, resource allocation, and schedules while proactively identifying and mitigating potential risks.
- Collaborate cross-functionally across technology and go-to-market teams to allocate resources and ensure optimal efficiency across the program lifecycle.
- Drive continuous improvement by identifying and implementing process enhancements that elevate the efficiency and effectiveness of the Enterprise PMO.
- Communicate program health through regular updates, providing stakeholders with clear progress reports, risk assessments, and actionable status updates.
- Manage external vendor relationships, ensuring all third-party deliverables meet the rigorous requirements of the program.
Requirements
- 12+ years of hands-on experience in program management, with a proven track record of delivering complex, large-scale projects.
- Mandatory Professional Certification: You must hold a Project Management Professional (PMP), Program Management Professional (PgMP), or Portfolio Management Professional (PfMP) credential.
- Methodology Expertise: A deep understanding of various program management methodologies, specifically Agile and Waterfall.
- Software Mastery: Expert-level proficiency in enterprise project management tools; specific experience with Smartsheet and Jira is highly preferred.
- Strategic Communication: Exceptional interpersonal and leadership skills, with the ability to manage multiple priorities and deadlines in a fast-paced, enterprise environment.
- Risk & Resource Acumen: A proven ability to assess complex risks and manage resource utilization to ensure successful program outcomes.
Benefits
- Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
- Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
- Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
- Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
- Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
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