District Manager managing a team of part-time Merchandisers for retail client. Responsible for training, performance management, and communication with field teams in assigned region.
Responsibilities
Serve as the main point of contact for Team Leads within the assigned region - **Bilingual**
Provide on-going merchandising and insight services for our clients;
Develop strong rapport with field specialists and store management through consistent and professional communication
Interview and hire field team;
Manage all aspects of field team training and position responsibility execution; manage field team performance to program guidelines, goals and metrics. Review and approve field team program related expenses and reporting
Work closely with the field team members and communicate regularly regarding reporting and tracking performance metrics to goals
Work closely with, and apprise supervisor of field issues on daily basis such as "red flag" issues, rep fall out and program concerns, using solution driven communication
Control expenses, complete all required reporting accurately and in a timely manner and adhere to all company policies
The District Manager will work Hybrid from home, travel to visit the client/Mosaic headquarters (if applicable) and meet with retailers in field
Other duties assigned
Requirements
3 to 5 years of prior management experience in retail, merchandising, training, and/or field marketing
Previous experience in retail merchandising / management for "big box" and/or Toy retailers strongly preferred
Home office space with broadband Internet connectivity a must
Strong computer skills utilizing the internet, email and Microsoft Office Suite (Outlook, Excel (pivots and vlookups), Word, & PowerPoint)
Experience in interviewing and hire process
All employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment
Self-motivated with strong organizational skills and the ability to schedule tasks and people to meet program goals
Natural to lead a team in a manner that will build team morale and accomplish objectives.
Ability to adapt to changing business environment while proactively ensuring field organization meets or exceeds client expectations
Outgoing, professional personality with the ability to build relationships quickly
Ability to interact with others, inclusive of training, mentoring, and coaching on an individual basis or in a group setting
Professional demeanor with field managers and specialists, co-workers, and clients;
Ability to handle conflict with calm demeanor and solution driven focus
Excellent written and verbal communication skills; ability to work independently with little supervision and take ownership of work
Ability to prioritize objectives and tasks and to define realistic and specific goals for team and individuals - Attention to detail and ability to multi-task
Achieve all established success metrics as outlined by the program
Attend Client and Team conference calls as scheduled by account team
Ability to conduct weekly "one-on-one" meeting with Team Leader; willingness to travel within and outside your territory when required
Must have a valid driver’s license.
Additional travel on a bi-weekly/weekly as needed
Benefits
Flexible scheduling options
Reasonable accommodations for applicants with disabilities
E-Verify for validating work ability in the United States
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