Regional Quality Manager leading quality performance and compliance across multiple Eastern U.S. sites. Ensuring ISO 9001 execution, customer satisfaction, and continuous improvement initiatives.
Responsibilities
Lead quality performance across multiple facilities
Ensure compliance with ISO 9001 and customer requirements
Act as the primary regional contact for customer quality concerns, audits, and performance reviews
Drive customer-facing root cause analysis and corrective actions
Monitor key metrics (Return Material Authorizations, Cost of Poor Quality, customer complaints, delivery performance)
Plan, conduct and report on various audits (internal, customer, third-party)
Lead and develop regional quality personnel
Partner with Sales, Operations, and Quality Engineering to support OEM & Commercial growth initiatives
Approximately 25% travel across Company sites, customers and suppliers.
Requirements
5+ years of quality leadership experience in manufacturing or industrial environments
Strong knowledge of ISO 9001 and experience serving as a QMS Management Representative or equivalent leadership role
Experience managing multi-site or regional responsibilities
Minimum 5 years of experience in the metals industry, preferably distribution and/or fabrication of long products (tube, pipe, bar)
Minimum 3 years of progressive leadership experience providing multi-site direction to Quality and/or Operations teams
Bachelor’s degree in Engineering (Mechanical, Manufacturing, Industrial) or equivalent technical experience
Candidates must be authorized to work in the United States for any employer.
Benefits
Immediate Day-One Benefits — medical, dental, vision, 401(k) with Roth option, and company-paid life/STD/LTD.
Paid Parental Leave (4 weeks)
Tuition Reimbursement after one year.
A legacy brand backed by Berkshire Hathaway with the resources of a global leader and the entrepreneurial spirit of a modern competitor.
A performance-driven culture that rewards initiative, innovation, and results.
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