Great culture is the ultimate driver of organizational success.
Achievers’ employee voice and recognition solutions bring your organization’s values and strategy to life by activating employee participation and accelerating a culture of performance.
Achievers leverages the science behind behavior change, so your people and your organization can experience sustainable, data-driven business results anywhere in the world.
Integrated insights fuel smarter solutions that deliver just-in-time nudges to the entire organization and an industry-best customer success and support team guides you on every step of the journey.
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Achievers

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support-engineer

Achievers is a company that provides an all-in-one platform designed to transform employee engagement and people strategy through various recognition and reward solutions. Its platform features tools such as Recognize™, Reward™, Listen™, Celebrate™, and Connect™, aimed at enhancing employee experience by allowing frequent recognition, celebrating milestones, and offering a marketplace for rewards. Achievers is recognized as the #1 recognition and rewards solution by both analysts and employees, and it supports building employee-centric cultures across numerous industries and countries worldwide. The company offers integrations with various tools such as Workday, Teams, Slack, and Zoom to ensure recognition can be part of daily workflows. By doing so, Achievers helps organizations drive employee engagement, retention, and productivity, creating a culture of recognition that motivates and connects employees globally.

Great culture is the ultimate driver of organizational success. Achievers’ employee voice and recognition solutions bring your organization’s values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behavior change, so your people and your organization can experience sustainable, data-driven business results anywhere in the world. Integrated insights fuel smarter solutions that deliver just-in-time nudges to the entire organization and an industry-best customer success and support team guides you on every step of the journey. Follow us Engage Blog: http://achievers.com/blogTwitter: https://twitter.com/achieversFacebook: https://www.facebook.com/achieverscommunityYouTube: https://www.youtube.com/user/AchieversVideosInstagram: https://www.instagram.com/achievershq

• Consult with clients to gather business and technical requirements through onsite and remote meetings
• Align requirements to product functionality, offering best practice, scalable solutions along the way
• Present compelling solutions, in a collaborative way, to Enterprise clients based on finite feature sets
• Interact with diverse client IT teams on various technical topics such as system integration and single sign-on
• Configure platform modules, site content and permissions
• Configure system integrations and single sign-on
• Provide technical design consulting for API-based integrations
• Utilize test scripts to verify configurations work correctly, identifying and logging any bugs that occur
• Investigate product issues by configuring proof of concepts and interacting with Product Management where needed
• Escalate product issues as needed to ensure client expectations and timelines are met
• Provide product feedback to Product Management
• Collaborate with colleagues inside and outside the department to foster a team-oriented, customer-focused environment
• Support onboarding for new team members through product and process education
• Can do, team oriented attitude

Technical Analyst

Technical Analyst responsible for consulting and configuring Achievers software with Enterprise clients. Engaging with teams to ensure technical implementation and support for diverse client needs.

account-executive

• Drive meaningful impact by helping mid-sized businesses achieve their goals through our solutions.
• Take ownership of identifying new opportunities, building strong client relationships, and driving revenue growth within the mid-market segment.
• Maintain accurate and timely customer, pipeline, and forecast data.
• Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment.
• Build strategic customer acquisition plans for top prospects while managing incoming opportunities.

Mid-Market Account Executive

customer-success-manager

• Provide expertise on the Achievers platform and highlight key features and functionality allowing the customer to execute their employee recognition strategies
• Establish measurable goals and KPIs for your customer accounts
• Track all implementation and post-implementation adoption activities
• Drive usage and adoption of the platform and communicate best practices by hosting virtual meetings
• Meet with your customers face-to-face to plan program rollouts and explore cross-functional use cases where Achievers can help meet needs
• Connect with your customers to update on outstanding queries, reports and campaigns
• Manage a revenue pipeline while up-selling and cross-selling within the existing programs
• Strategic about account growth, identifying long-term opportunities, and aligning customer success initiatives with broader sales and revenue goals
• Lead customer workshops and training around product updates & new features
• Provide regular status reports to stakeholders on progress against established goals and manage account escalations
• Understand your customers’ requirements and their level of adoption of the Achievers platform to proactively assess risk in upcoming contract renewals
• Recognize your peers for being awesome!

Customer Success Manager II

Customer Success Manager II responsible for driving strategy and growth for Achievers recognition and engagement platform. Promoting product adoption and implementing recognition strategies for customers.

sales-operations-manager

• Collaborate with GTM teams across the globe to understand their operational and strategic needs and apply best practices.
• Develop data infrastructure and other tools to make analytics easier and more effective.
• Own the long-term sales forecasting model.
• Be a thought leader and go-to expert on data resources and tools.
• Support sales leaders with managing opportunity pipelines and planning requirements.
• Design and create dashboards and reports to track performance and process efficiency.
• Build and standardize business reporting for strategic analysis and internal business review.
• Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.
• Ensure consistent use of sales technologies and best practices across teams.
• Update Salesforce as needed, maintain records, and run standard ad-hoc reports.
• Provide day-to-day support to the global sales organization, including demonstrating sales processes and answering related questions.
• Perform data validation/hygiene and end-user testing of dashboards to ensure accuracy and usability.

Senior Sales Operations Analyst

Senior Sales Operations Analyst empowering sales efficiency using data tools and analytics at Achievers. Collaborating with teams to drive operational excellence in a hybrid work environment.

Achievers

About the company

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16 jobs found

Technical Analyst

Achievers

Mid-Market Account Executive

Achievers

Customer Success Manager II

Achievers

Senior Sales Operations Analyst

Achievers