Documentation Administrator I processing financial contracts and supporting documentation for Canon Financial Services. Ensuring timely funding and maintaining relationships with sales teams.
Responsibilities
Review, analyze, and process financial contracts and supporting documentation within established authority level.
Ability to evaluate transactions pursuant to the Canon Financial Services operational guidelines, as well as company policies and procedures.
Maintain exceptional service levels throughout the funding process, ensuring timely and efficient handling of all transactions.
Develop expertise in CFS systems (Nexus, Odessa, Unified Desktop, Salesforce) to ensure precise input of all key data points of a transaction to commence accurate customer invoicing.
Develop and maintain effective working relationships with inside and outside sales teams.
Ability to think outside the box and be resourceful in reaching resolutions.
Strong written and verbal skills. Ability to articulate problems, solutions and resolutions with all customers and all levels of the organization.
Process account adjustments post-booking to modify existing contracts.
Requirements
High school diploma or vocation training or equivalent required
1-2 years related work experience in a similar role or industry
Strong problem-solving and organizational skills
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Proficiency in basic computer applications and relevant tools
Demonstrated ability to manage multiple tasks and meet deadlines
Commitment to maintaining accuracy and attention to detail
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