Hybrid Senior Project Manager – HR

at Capita

• Job title: Senior Project Manager – HR
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Project Manager managing strategic and complex HR initiatives at Capita. Leading large-scale projects with enterprise-wide impact in a dynamic environment.

Responsibilities

• Lead the end‑to‑end delivery of large‑scale, complex, and fast‑tracked initiatives with enterprise‑wide impact.
• Rapidly translate strategic intent into clear delivery approaches , prioritised plans, and measurable outcomes.
• Apply pragmatic delivery methods to meet compressed timelines without compromising governance or quality.
• Operate with a high degree of independence and accountability , requiring minimal direction once objectives are set.
• Quickly assess ambiguous or complex environments, establish clarity, and take decisive action.
• Anticipate issues, unblock constraints, and drive momentum proactively.
• Act as a credible and confident communicator at all levels, including Executive and Board‑level stakeholders.
• Produce and deliver clear, concise, and compelling presentations that simplify complex issues and support decision‑making.
• Tailor messaging for different audiences, ensuring alignment, engagement, and transparency.
• Establish and maintain strong project governance , aligned to Capita standards and audit requirements.
• Own all core project artefacts including PIDs, plans, RAID, financials, dependencies, and reporting.
• Provide accurate, insight‑led reporting, clearly articulating risks, trade‑offs, and recommendations.
• Actively leverage AI, automation, and digital tools to improve planning, reporting, risk management, and stakeholder communication.
• Seek out and apply smarter, more efficient ways of working to accelerate delivery and reduce manual effort.
• Champion innovation in project delivery approaches while maintaining appropriate controls.
• Lead engagement across multiple senior stakeholders , business units, and third‑party suppliers.
• Manage conflicting priorities and expectations, driving alignment to enterprise outcomes.
• Hold suppliers and partners to account for delivery, quality, and value.
• Manage project budgets, forecasts, and benefits realisation with strong financial discipline.
• Ensure delivery decisions balance pace, cost, risk, and value.

Requirements

• Significant experience delivering strategic, complex, multi‑stakeholder projects in large, matrix organisations.
• Demonstrated ability to operate independently and decisively in fast‑paced, ambiguous environments.
• Exceptional communication, storytelling, and presentation skills, including Executive‑level forums.
• Strong governance, risk, dependency, and financial management capability.
• Practical experience using AI digital tools to enhance delivery effectiveness.
• Experience delivering enterprise transformation, technology, HR, payroll, or shared services programmes. (Desirable)
• Experience working to accelerated or fast‑track timelines. (Desirable)
• Professional project management certification (APM, PRINCE2, MSP, Agile, or equivalent). (Desirable)

Benefits

• 23 days’ holiday , rising to 27 (pro rata) – plus the option to buy more after qualifying period
• Paid volunteering day with a charity of your choice
• Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
• Cycle2Work scheme , pension, life assurance, and more