Leading the Workday Product and Solutioning team at Dentsu, driving adoption and effective product management. Collaborating with senior stakeholders to align technology and business objectives.
About the role
- Product Manager leading Salesforce.com solutions and managing BA teams at AAA. Working with stakeholders to enhance service and optimize efficiency in the Salesforce ecosystem.
Responsibilities
- Lead, build and maintain world-class Salesforce.com solutions using best practices in the areas of system decommissions, lightning apps and components, custom apps, changes to core apps, etc.
- Serves as the leader of one or more SFDC BA teams working on medium to large projects and maintenance activities.
- Acts as primary liaison between systems development teams, vendors and/or business customers.
- Listens, understands impacts, and works with appropriate stakeholders to minimize member touchpoints and deliver operational efficiencies.
- Assists management in identifying project objectives, validating detailed business/technical requirements, and evaluating alternatives.
- Defines project scope, objectives and resource needs related to user stories utilizing Scaled Agile Framework (SAFE) methodology.
- Leads and authors test plans and ensures test cases thoroughly support business requirements.
Requirements
- Bachelor’s degree or equivalent work experience
- 2+ years of leadership experience driving business solutions utilizing Salesforce
- 2+ years managing solutions implementations in Salesforce
- 2+ years of knowledge and experience within Automotive Services
- Documented experience building/documenting requirements, solution design, UAT prep IT support operations and application performance
- Ability to lead strategic/consultative sessions with clients
- Able to solve diverse, complex and crucial business problems
- Able to lead a team
- Analysis, problem solving and decision making
- Self-directed, able to work in fast-paced, ambiguous environment
- Excellent verbal and written communication, including presentation skills.
Benefits
- Earn a competitive salary of $88,524.80 - $130,436.80 with annual bonus potential based on performance.
- Fully paid training
- Medical, dental, and vision benefits
- 401 (k) with employer match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
- AAA Membership Discounts, perks, rewards, and much more
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