Claim Analyst managing Medicare compliance claims for The Auto Club Group in a hybrid work environment. Performing duties related to claim processing and liaison activities with customers and providers.
Responsibilities
Refer callers to appropriate individuals for additional information as needed.
May represent company at trials, depositions and settlement hearings.
Review claim information to determine if ACG has an exposure of ORM.
Process Medicare Advantage requests for reimbursement.
Identify proper data if claim qualifies for reporting, if not remove from reporting.
Report appropriate claims.
Determine validity of CMS liens.
Act as a liaison between the customer, and providers in order to: research payment status, explain payment amounts approved, resolve lower-level reconsiderations, verify coverage, explain coordination of benefits pre-authorization and correct billing procedures to providers, etc.
Assist in the recovery of medical expenditures from the insured, medical providers, etc. in accordance with established procedures if applicable
Requirements
College level coursework in Business Administration, Insurance or a related field or the equivalent in related work experience.
Claim analysis, or similar function
Medical bill review (cost containment)
Operating a personal computer
Utilizing software packages (e.g. Word, Excel, Access, Power Point, VISIO, etc.)
Knowledge of one or more of the following: Medical terminology and human anatomy CPT, ICD-9 and 10 and revenue codes (MBRU) Property and casualty claims process and procedures FACTS, IPM and CPS’ ability to: Use automated processing systems Effectively respond to questions/concerns Communicate effectively with others in a work environment, with the Public and vendors Independently perform detailed, complex medical bill or similar analysis Demonstrated skill in: Organization and planning Analyzing and problem solving Written communications to include record keeping and report preparation Decision making Negotiating
Benefits
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership Discounts, perks, rewards, and much more
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