Hybrid Travel Sales Advisor

at AAA Northern California, Nevada & Utah

• Job title: Travel Sales Advisor
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $49,859 - $74,367 per year
• Degree requirement: High School Diploma
• Tech skills: Apollo
• Location requirements: Hybrid, Manteca, United States

About the role

• Travel Sales Advisor providing exceptional travel sales and support experiences for AAA members. Responsible for selling vacation packages and providing member assistance in Manteca and Tracy branches.

Responsibilities

• Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
• Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member experiences” in every transaction.
• Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
• Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
• Initiates contact with members and past customers to prospect for new business and encourages repeat business.
• Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).

Requirements

• High school diploma or equivalent.
• 2 years of recent experience selling international and domestic travel services (preferred).
• Travel Institute certification as “CTA, CTC, or CTIE” (preferred).
• Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
• GDS experience required (Apollo/Galileo/Travelport).
• Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
• Strong consultative selling skills with the ability to listen to members’ needs.
• Bilingual communication skills are a plus.

Benefits

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program