Customer service representative managing student inquiries through social media platforms at Atento. Engaging with students on various platforms to resolve their questions and concerns.
About the role
- Social Media Content Producer creating engaging and authentic social content for digital platforms in a hybrid work environment. Collaborating with teams to produce trend-driven assets and campaigns.
Responsibilities
- Own the production of social-first lo-fi content each month, from quick-turn trends to mini campaigns.
- Capture lo-fi content on-site at client HQ, studio days, or photoshoot sets, ensuring we always have fresh, real-time material.
- Film, edit, and bring stories to life that feel native, authentic, and on-brand.
- Create meme-style, graphic-driven social assets —static, text-based, or mixed media—that fit seamlessly into the social landscape.
- Collaborate with account leads, creative partners, and paid specialists to make sure every piece hits the right audience, platform, and vibe.
- Support hi-res photo/video shoots and liaise with production vendors, helping keep the content pipeline organized and efficient.
- Stay ahead of trends, platform updates, and social culture, turning inspiration into action.
- Maintain an asset library that’s ready for content calendars, campaigns, paid ads, and cross-channel use.
Requirements
- 2-4 years of experience creating content for brands, agencies, or digital campaigns.
- Know cameras, lighting, and mobile filming like the back of your hand.
- Editing and motion graphics are in your toolkit: CapCut, Premiere, After Effects, or Final Cut.
- Understand short-form storytelling: hooks, pacing, trends, and what makes people stop scrolling.
- Can juggle shoots, schedules, and multiple projects without breaking a sweat.
- Eye for graphic-led content: from meme formats to simple, social-first design principles.
- Bonus points if you’ve worked with UGC creators or coordinated multi-creator content.
Benefits
- Full benefits (medical, dental, vision) for full-time employees.
- Half-day Fridays every Friday.
- Paid company-wide closure during the December holiday season.
- Complimentary Calm app subscription and access to Perkopolis.
- Eligible employees can receive an annual bonus through our profit-sharing program, following a defined eligibility period.
- After one year, enjoy the freedom to work from anywhere.
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