Business Account Manager maintaining relationships with struggling clients for major business accounts. Analyzing client files and establishing strategies to ensure satisfaction and profitability at Desjardins.
About the role
- Digital Community Account Coordinator managing client communities across social media platforms. Responsible for engagement, content scheduling, and performance reporting in a hybrid workspace.
Responsibilities
- Managing and growing client communities across various social media platforms
- Daily social media monitoring, engagement, content scheduling, and performance reporting
- Coordinate and build communities that respect brand images
- Communicate weekly updates on client community engagement and content performance
- Posting & scheduling content across multiple social media platforms
- Participate in monthly & quarterly performance reports
- Support in content creation across social media calendars
- Participate in social media strategies through brainstorming, preparing presentation etc.
- Stay on top of deadlines and help keep track of overall priorities
Requirements
- Bachelor’s degree or similar in Marketing, Communications, or a similar field
- 1-3 years of experience in graphic design and/or social media content creation
- French-English Bilingual is an asset
- Strong compatibility to manage multiple client accounts at once and report on them accordingly
- Ability to effectively create content for lifestyle, beauty, and consumer brands
- Impeccable organization skills
- Strong capability to adapt to the ever-changing digital environment
- Strong numerical know-how for reporting and analyzing stats
- Mastery of English, oral and written
- Detail-oriented with the ability to write persuasive, grammatically correct, and effective copy without oversight
Benefits
- Medical, vision, and dental benefits after three months
- Enjoy a 4-day workweek with hybrid options
- Paid break during Christmas
- Premium Calm app subscription and access to Perkopolis
- Work from wherever you want after a year with us!
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