Youth Engagement Operations Coordinator responsible for logistics and data management in community engagement. Supporting girl-centric programs and ensuring high-quality youth engagement experiences.
Responsibilities
Manage department use of all databases including Compass360 and other grant-required databases.
Administer youth evaluation surveys, compile and analyze reports, and track data collection checkpoints with staff.
Coordinate logistics for all CE programs, including space reservations, transportation bookings, supply preparation, and run-of-shows.
Serve as the lead responder for all Community Engagement outreach received through the department’s general inbox or external inquiries.
Track grant deliverables and ensure all required data is entered and up to date.
Facilitate youth workshops and learning experiences related to Girl Ambassador programs, including prep for speaker series, community events, and field trips.
Participate in organizational initiatives and internal events.
Requirements
Bachelor’s degree required in Nonprofit Management, Education, Social Work, Public Administration, Youth Development, or related field; Master’s preferred.
3–5 years of direct experience in nonprofit program coordination, youth operations, or educational logistics.
Proven ability to manage logistics, registration systems, scheduling, and field trip coordination in youth-serving environments.
Experience supporting grant compliance, including data entry, program evaluation, and reporting.
Skilled in handling external communications and high-volume inboxes on behalf of senior leadership.
Proficient in data systems and CRMs (e.g., Compass360, eC ornerstone, Salesforce); capable of pulling reports and maintaining organized records.
Strong written and verbal communicator; able to draft outreach emails, flyers, and internal updates.
Comfortable working independently in fast-paced settings with multiple priorities.
Prior experience serving diverse youth and families across Chicago communities required.
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