Chargé(e) de recouvrement et impayés handling financial claims management for subscribers facing payment difficulties. Collaborating with finance teams to ensure effective debt recovery processes.
About the role
- Working Student supporting various tasks in claims management for auxmoney. Gaining practical experience while studying, with flexible hours and remote work options.
Responsibilities
- Take responsibility: You will support processing incoming mail and ensure smooth operations.
- Customer communication: You will handle basic email correspondence and conduct inbound and outbound calls with borrowers.
- Accurate data maintenance: You will assist in maintaining and updating customer data in our systems.
- Day-to-day support: You will handle various tasks in collections/receivables management and learn our processes step by step.
- Flexible working: After successful on-site onboarding, you can work from home once a week.
Requirements
- Studies with perspective: You are enrolled in a degree program for at least one year and bring curiosity and a willingness to learn.
- Proximity to the office: You live near Düsseldorf or are willing to come to the office regularly.
- Strong communication skills: You have excellent verbal and written expression and fluent German skills, both written and spoken.
- Initiative and commitment: You work independently, are motivated, and take responsibility for your tasks.
- Assertiveness: You tackle challenges proactively, remain solution-oriented, and demonstrate negotiation skills.
- Quick learner: You can quickly familiarize yourself with new topics and processes and keep an overview even with complex tasks.
Benefits
- Flexible working hours: Arrange your workday to best fit your studies—we support your individual needs!
- Option to work from home: Work where you feel most comfortable—office or home, you decide!
- Flat hierarchies: We value teamwork! You have direct access to decision-makers and can contribute your ideas.
- Diverse opportunities for development: You have the chance to lead your own projects and further develop your skills in a dynamic environment.
- Numerous cross-department events: Build valuable networks and experience our team at exciting events and team activities.
- Discounted membership at Fitness First or Urban Sports Club: Stay fit and healthy—we support your well-being with attractive fitness offers!
- Daily fresh fruit, unlimited coffee, tea and water: Enjoy a healthy snack and beverage bar to keep you energized throughout the day.
- Discounts via Corporate Benefits: Benefit from exclusive offers and discounts on a wide range of products and services—a nice bonus for your wallet!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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