Hybrid Workflow Design Manager

at Holland & Knight LLP

• Job title: Workflow Design Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $126,000 - $206,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tampa, United States

About the role

• Workflow Design Manager optimizing legal workflows and consulting on technology use for a leading law firm. Collaborating with stakeholders to enhance productivity and service delivery across multiple offices.

Responsibilities

• Provide consulting on workflow identification, optimization and implementation strategy for litigation and transactional matters including design, development, implementation and documentation of workflows based on interaction with legal teams and clients
• Maintain advanced knowledge of available technologies in order to advise legal teams on innovative and creative use of technology
• Act as subject matter expert on a range of topics, including project planning, scope management, and status reporting
• Work with litigation and transactional practice group leaders, attorneys, business managers, and clients to ensure maximum productivity of legal personnel with appropriate use of Workflow Design solutions
• Lead pre- and post-project analysis to discover and reduce workflow inefficiencies and obstacles, and identify, design, and apply quality control processes and improvements
• Promote, implement and amplify Workflow Design & Automation services across all offices in support of the firm’s strategic vision
• Special project and duties as assigned

Requirements

• Bachelor’s Degree required
• 5-7 years of experience within a large law firm environment
• Expert-level knowledge of the legal process and technology including HighQ, Contract Express, QuickBase, and other innovative technology tools
• Creative and pioneering thinking
• Collaborative work ethic and process-oriented mindset
• Poise and patience under pressure; ability to manage multiple projects simultaneously
• Superb time management, judgment, and decision-making
• Customer and service-oriented perspective
• JD is preferred but not required

Benefits

• comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• life and AD&D insurance
• short and long term disability insurance
• tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• health advocacy services
• behavioral health and counseling resources for all family members
• 401(k)
• profit sharing
• pre-tax transit and parking program
• backup dependent care
• senior care planning support
• resources for individuals with development disabilities and their caregivers
• paid holidays and other paid time off, including paid leave for new parents