VP of Operations partnering with the CTO to define technology strategy and operational governance at FIS. Leading strategic planning and execution across technology initiatives and teams.
Responsibilities
Partner directly with the CTO to define and operationalize the long-term technology strategy across the enterprise, aligning with corporate innovation and transformation goals
Lead strategic planning, operational governance, and cross-functional execution for the CTO organization, ensuring alignment with enterprise-wide technology priorities
Drive the development and implementation of OKRs, KPIs, and performance dashboards to monitor progress against strategic initiatives and operational excellence
Coordinate across product, engineering, architecture, and infrastructure teams to ensure seamless execution of CTO-led initiatives
Lead the CTO office’s annual planning process, including budget alignment, investment prioritization, and resource planning
Board-level reporting, and strategic narratives for the CTO
Build and lead a high-performing Strategy & Operations team, including talent development, performance management, and succession planning
Requirements
Bachelor’s degree in Computer Science, Engineering, Business, or related field required
MBA or advanced degree preferred
Deep understanding of enterprise technology strategy, software engineering, and digital transformation
Proven experience in managing large-scale strategic initiatives in a matrixed technology organization
Strong analytical and operational skills with the ability to translate strategy into execution
Exceptional communication and executive presence; able to influence at all levels of the organization
Experience with agile delivery models, product lifecycle management, and technology governance
Ability to manage confidential and sensitive information with discretion
Demonstrated ability to lead through influence, drive change, and foster innovation
Experience working with global teams and navigating complex organizational structures.
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