Operations Manager overseeing operations, customer service, and employee relations at Uline’s Washington branch. Leading a high - performing team for warehouse and administrative excellence.
About the role
- VP of Operations partnering with the CTO to define technology strategy and operational governance at FIS. Leading strategic planning and execution across technology initiatives and teams.
Responsibilities
- Partner directly with the CTO to define and operationalize the long-term technology strategy across the enterprise, aligning with corporate innovation and transformation goals
- Lead strategic planning, operational governance, and cross-functional execution for the CTO organization, ensuring alignment with enterprise-wide technology priorities
- Drive the development and implementation of OKRs, KPIs, and performance dashboards to monitor progress against strategic initiatives and operational excellence
- Coordinate across product, engineering, architecture, and infrastructure teams to ensure seamless execution of CTO-led initiatives
- Lead the CTO office’s annual planning process, including budget alignment, investment prioritization, and resource planning
- Board-level reporting, and strategic narratives for the CTO
- Build and lead a high-performing Strategy & Operations team, including talent development, performance management, and succession planning
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or related field required
- MBA or advanced degree preferred
- Deep understanding of enterprise technology strategy, software engineering, and digital transformation
- Proven experience in managing large-scale strategic initiatives in a matrixed technology organization
- Strong analytical and operational skills with the ability to translate strategy into execution
- Exceptional communication and executive presence; able to influence at all levels of the organization
- Experience with agile delivery models, product lifecycle management, and technology governance
- Ability to manage confidential and sensitive information with discretion
- Demonstrated ability to lead through influence, drive change, and foster innovation
- Experience working with global teams and navigating complex organizational structures.
Benefits
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
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