VP of Product Management in a casino hotel leading product innovation across guest-facing verticals. Driving engagement and operational excellence through integrated product strategies.
Responsibilities
Develop and execute a comprehensive product roadmap aligned with business objectives and guest experience goals.
Champion innovation across all guest touchpoints—gaming floors, mobile apps, kiosks, parking systems, dining experiences, and more.
Align product initiatives with enterprise transformation goals, clearly defined KPIs, and strategic plans.
Collaborate with Technology, Operations, Marketing, and Guest Services to deliver seamless, integrated experiences.
Lead a team of technical product portfolio managers and project managers across key verticals.
Use data and insights to understand guest behavior and preferences.
Drive personalization, loyalty, and convenience through digital platforms and on-property innovations.
Ensure compliance with regulatory standards and internal policies.
Establish consistent KPI frameworks and reporting mechanisms across all product initiatives.
Requirements
10+ years of product leadership experience, ideally in hospitality, gaming, or entertainment.
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