Client Partner leading and growing key client relationships in U.S. financial services sector at EXL. Combining relationship management with strategic advisory for transformational growth.
Responsibilities
Serve as the strategic advisor and trusted partner to senior executives (CIO, CFO, COO, CRO) at top U.S. banks.
Drive account growth, identify white-space opportunities, and lead multi-tower solution conversations across AI, analytics, data, and operations.
Lead business transformation discussions, translating banking challenges into data-driven, tech-enabled solutions.
Orchestrate cross-functional teams including solution architects, domain experts, delivery leads, and innovation teams to deliver high-impact outcomes.
Maintain deep understanding of evolving banking trends—digital banking, FedNow, GenAI, operational risk, ESG, and compliance—and proactively shape client strategies.
Champion CXO-level engagement, design roadmaps, and support thought leadership initiatives within the Financial Services vertical.
Requirements
Prior or recent client facing experience at a Big 4 consulting firm or equivalent with 8–10 years of experience servicing banking or financial services clients.
Strong exposure to U.S. banking operations, risk, and compliance, with a grasp of regulatory and digital transformation priorities.
Ability to bridge technology and business strategy, ideally with experience in cloud, core banking platforms, intelligent automation, or AI/ML.
Proven track record in building and growing strategic relationships and managing large transformation programs.
Strong communication, influencing, and stakeholder management skills, with a consultative selling approach.
Bachelor's degree in Business, Finance, Technology, or related field; MBA preferred.
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