Product Manager responsible for defining vision and roadmap for Service Management services. Collaborating with stakeholders to align business needs with technology and ensure sustainable solutions.
About the role
- Vice President of Product Management leading product vision and strategy at OpenTable. Overseeing diner experiences and team development in a dynamic hospitality technology company.
Responsibilities
- Craft the Vision: Define and evangelize the vision, strategy, and long-term product roadmap for diner experiences across web, apps and APIs. Represents the diner vision and roadmap to internal stakeholders, customers and partners.
- Marketplace Health and Partner Success: Responsible for the end-to-end health of the OpenTable marketplace and partners closely with sales, partnerships and marketing to own Marketplace revenue.
- Exceptional execution: Prioritizes, drives alignment and works with other cross-functional teams to execute against the roadmap to drive good outcomes.
- Cross-functional Collaboration: Forges strong relationships with leaders across design, engineering, marketing, sales, brand and partnerships. Consistently advocates for high-quality, innovative and customer centric solutions delivered with speed.
- Mentorship and Management: Lead, mentor and inspire a diverse team of product managers and leaders. Fosters a culture of curiosity, experimentation, data-driven decision making and collaboration across the organization.
Requirements
- 12+ years of experience with 5+ years in a leadership role building and scaling a product management organization in B2C or marketplace companies.
- Proven success leading product strategy and execution at scale in a fast-moving, competitive industry.
- Strong financial and operational acumen; experience managing staffing, and long-term planning.
- Exceptional communication and interpersonal skills - able to inspire, influence, and align stakeholders at all levels. Demonstrated ability to advise and partner with C-Suite executives.
- Deep understanding of industry trends, competitive landscape, and emerging technologies.
- Outstanding leadership, coaching, and team-building skills, with a track record of developing diverse, high-performing teams.
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
Job title
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Experience level
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Degree requirement
No Education Requirement
Location requirements
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