Develop and lead the implementation of annual and multi-year global marketing and communications plans aligned with OSI’s strategic priorities and brand framework.
Ensure all initiatives reflect consistent application of brand, tone, and values—while allowing for regional and local adaptation.
Serve as a trusted advisor to senior leadership, integrating marketing strategy across departments and global initiatives.
Direct a multi-disciplinary, globally dispersed MarCom team across Content & Storytelling, Creative Services, Brand, Communications, and Digital.
Build and sustain a high-performing team culture emphasizing collaboration, accountability, and innovation.
Oversee day-to-day execution of campaigns, digital initiatives, and media engagement.
Partner with Global Development/Fundraising teams to strengthen donor engagement through storytelling, campaign strategy, and audience segmentation.
Guide the evolution of OSI’s digital presence, including website, social channels, and paid media strategies.
Requirements
15+ years of progressive leadership experience in marketing, communications, or media—preferably within a global, mission-driven organization.
Demonstrated success managing complex global campaigns with distributed teams and diverse stakeholders.
Deep knowledge of integrated marketing strategy, content development, digital ecosystems, and brand governance.
Background in marketing, media, or public affairs a strong advantage.
Commitment to equity, inclusion, and ethical storytelling.
Benefits
Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.
A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching.
Cha-ching! Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones.
Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what!
Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation.
Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.
Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.
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