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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Design exceptional mobile experiences for field sales reps who are constantly on the go
- Ensure seamless functionality across mobile, tablet, and desktop platforms with deep understanding of iOS and Android patterns
- Drive innovative solutions that help reps move faster, work smarter, and achieve better results
- Transform complex sales metrics and analytics into clear, actionable visual interfaces
- Create innovative dashboards and data visualizations that provide "X-ray vision" into sales activity and performance
- Design cutting-edge features that make complex capabilities accessible to everyday users
- Create, execute, and report on comprehensive user research projects to understand field sales professionals' needs, pain points, and workflows
- Conduct user interviews, usability testing, surveys, and field studies to gather actionable insights
- Translate research findings into design recommendations and strategic product decisions
- Build and maintain user personas, journey maps, and research repositories
- Conduct on-site field studies as part of required responsibilities
- Design onboarding flows and feature discovery experiences that accelerate time-to-value
- Focus on improving user adoption and helping customers experience SPOTIO's full value quickly
- Contribute to and expand our scalable design system across web and mobile applications
- Ensure platform stability and performance through thoughtful design decisions
- Drive innovative product features that differentiate SPOTIO in the competitive field sales market
- Collaborate closely with Engineering, Sales, and Customer Success teams to deliver cohesive user experiences
Requirements
- 5+ years of UX/UI design experience with strong Product Designer background (If less than 5 years proof of strong competency must be provided)
- Proven experience designing for SaaS platforms, particularly B2B enterprise software
- Strong portfolio demonstrating mobile-first design, data visualization, and complex workflow design
- Hands-on experience creating, executing, and reporting on user research projects including interviews, usability testing, and field studies
- Experience with and creating of design systems, user research documentation and processes, and translating insights into actionable design decisions
- A wizard with Figma and other creation tools, such as Photoshop illustrator and Miro as well as presentation tools.
- A strong understanding and experience using multiple AI tools, such as Figma make ChatGPT and gemini gems
- Must have a positive, mental attitude and soft skills to back that up
- Bonus Points: Experience designing for CRM or sales software platforms
- Bonus Points: Background in designing innovative features or emerging technologies
- Bonus Points: Understanding of field sales, territory management, or outside sales workflows
- Bonus Points: Experience with performance-focused design and mobile optimization
- What Sets You Apart: Customer-obsessed mindset - You design with deep empathy for field sales professionals and their high-pressure environments
- What Sets You Apart: Outcomes-focused approach - You understand how design decisions impact user adoption, retention, and business results
- What Sets You Apart: Collaborative spirit - You thrive working cross-functionally with product, engineering, and business teams
- What Sets You Apart: Growth mindset - You're excited about designing for AI-powered features and emerging technologies
Benefits
- Market-rate compensation for companies our size, stage, and location
- Medical, Dental, and Vision Insurance provided by Company
- 401K with 3% Company match
- $750 Learning and Development Stipend per year
- Paid holidays & PTO
- Voluntary benefits (pet insurance, legal, accident)
- 24/7 EAP - Free Professional Counseling Services
- Hybrid work schedule (T/W in office, remainder optional)
- Shape the future of field sales technology at a market-leading platform
- Work on exciting innovative initiatives that drive real business outcomes for thousands of users
- Abundant opportunities for career advancement in our fast-growing company
- SPOTIO is a safe environment where you can experiment and grow your skill set
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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