Hybrid User Experience Consultant

Posted 7 minutes ago

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About the role

  • deliver innovate solutions and a continued evolution of the colleague and user experience for the function
  • design and enhance people journeys and embed innovative, future ready ways of working
  • maximise the use of digital systems available - leveraging automation, self-service tools, and data insights to modernise and future-proof our people services
  • create seamless intuitive experiences for People function teams and colleagues
  • use a range of communication tools and styles to provide training and documentation for the Colleague Experience & Operations teams

Requirements

  • Customer outcome focused with the ability to convert customer needs and business requirements into suitable, effective solutions
  • Creative and proactive in delivering change within fast-paced environments, ensuring impactful and measurable outcomes.
  • Proven ability to manage multiple priorities effectively, both independently and within a team setting.
  • Experience of identifying root cause analysis, to support development of outcomes and solutions
  • Experienced in producing engaging process documentation, including guides, videos, and flows; familiarity with tools such as Canva, Page Tiger, Visio, and SharePoint is desirable.
  • Skilled in facilitating group sessions, constructively challenging the status quo, and capturing actionable outcomes.

Benefits

  • private medical cover
  • 38 days annual leave
  • excellent pension
  • 12x salary life assurance
  • career breaks
  • income protection
  • 3x volunteering days

Job title

User Experience Consultant

Job type

Experience level

Mid levelSenior

Salary

£35,000 - £45,000 per year

Degree requirement

No Education Requirement

Location requirements

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