UX Writer focused on developing clear and accessible content for clients. Collaborating with various teams to enhance user experience across digital platforms.
Responsibilities
Serve different client areas to understand communication needs and translate them into clear, accessible content;
Refactor existing content, optimizing language, navigability, and user experience;
Create new FAQ content aligned with the brand's tone of voice and UX Writing best practices;
Ensure texts are SEO-optimized to increase the FAQ's organic reach;
Partner with product, marketing, customer service, and digital teams to advance the customer's digital journey.
Requirements
Bachelor's degree (completed);
Solid experience as a UX Writer, preferably in high-volume digital channels;
Advanced knowledge of UX Writing and microcopy best practices;
Knowledge of SEO and practical application in digital content.
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