UX Squad Lead at Lloyds Banking Group shaping mortgage broker experiences and leading a multi-disciplinary design team. Focusing on user experience strategy and collaboration across business and engineering priorities.
Responsibilities
Shape and implement experience strategy for broker experiences
Having a deep understanding of customer needs, pain points and expectations
Understand goals and challenges in the context of business and engineering priorities
Work with service designers to influence and develop the roadmap and overall product strategy
Engage with leadership to understand objectives and opportunities aligned to good customer outcomes
Provide leadership to a team of multi-disciplinary designers to support decision-making, delivery and team culture
Establish a growth culture and build capabilities through the formal development and mentoring of team members
Requirements
Extensive and demonstrable experience within User Experience design/Product Design
B2B(2C) design experience preferable
Design systems experience, including Figma expertise
Understanding of Qual and Quant research
Experience leading teams
Strong stakeholder negotiation skills
A strong strategic vision that aligns well to the overall business strategy
Line management experience
Benefits
A generous pension contribution of up to 15%
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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