Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- User Experience Design Intern helping deliver engaging digital experiences at TruStage. Collaborating with teams to design innovative solutions for customer interactions in a hybrid role.
Responsibilities
- Deliver engaging digital customer experiences combining innovation, technology, customer insights, and business needs
- UI design of e-mails and websites, building prototypes, and conducting user experience tests
- Refining designs to meet customer expectations
- Practice design thinking and iteratively craft solutions based on customer research and testing
- Collaborate with customers to help shape the ideal end-user experience
- Hands-on creative problem solving
- Produce design deliverables that communicate design solutions and facilitate discussion
Requirements
- Working towards a relevant degree or equivalent work experience
- Strong analytical, critical thinking, problem-solving, and decision-making skills
- Demonstrated interpersonal and customer service skills
- Excellent communication skills
- Intellectual curiosity and the desire to learn
Benefits
- Medical coverage
- Employee assistance program
- 401k plan
- Flexible workplace for work-life balance
- Professional development opportunities
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